Audiences

An audience is a list of Discord members or roles, like "Premium subscribers" or "Staff". You can then limit documents, website pages and guidance rules to one or more audiences. Dexbi only uses them when someone in that audience asks.

Every workspace has a built-in Everyone audience. It can't be renamed or deleted.

Create an audienceCopy Anchor Link

1. Open Settings > Access. Next to Audiences, click Manage.
2. Click New audience. Give it an Audience name and, if you like, a Description.
3. Click Create audience.
4. Click Manage on the new audience to add members:
   • Users: paste a Discord User ID (like 238471160923394048). In Discord, turn on Developer Mode (User Settings > Advanced), then right-click a member and choose Copy User ID.
   • Roles: check the Discord roles that belong in this audience.
5. Click Confirm.

To rename or delete an audience, click its edit icon. Deleting asks you to click twice.

Use an audienceCopy Anchor Link

• A document: open it, and in Details, set Audience.
• A website: pick the audience on the Target step of the website sync.
• A guidance rule: open it, and in Details, set Audience.

In the Content list, the audience filter next to search shows only what a given audience can see.

Check itCopy Anchor Link

In the Test box, pick the audience in Testing as and ask a question only that audience should get an answer to. Then switch to another audience, ask again and compare the sources.

LimitsCopy Anchor Link

Each plan has a limit on audiences. See Plan limits.